Get in touch
We’re a small team and we read every message. Pick the bucket that best matches what you need — it helps us reply faster.
Remove my venue
If you own or manage a venue and want it taken off the site, email us with the venue name and postcode. We action removal requests within 7 days, usually sooner.
Email us to removeClaim or update my venue
Free for venue owners. Claim or update your listing so parents can see accurate practical information before they visit.
How claiming worksSuggest a venue we’ve missed
Spot a soft play centre that isn’t on the site? Submit it and we’ll review and add it.
Add, claim or updateSpot something wrong?
Wrong opening hours, outdated prices, an age range that’s changed? Tell us — we’ll check and update. Include the venue name, what’s wrong, and (if possible) where you saw the correct information.
Email a correctionAnything else
Press, partnerships, advertising-not-via-Mediavine, suggestions, bug reports — drop us a line. We aim to reply within 3 working days.
hello@softplayscout.co.ukFor data-protection enquiries (subject access requests, deletion, opting out of analytics or ads), see our Privacy Policy.